Fortunately, the Camera Settings app is optional so if the software isn't compatible with your PC, you can still use the webcam, albeit without zoom or pan. It isn't compatible with older Windows and Mac software, and it can also act weirdly if you try to plug it into a USB 3.0 port. While there's the dedicated settings app, the software experience can confuse users. Up to 4x zoom is an option which is perfect if you need to hide the cluttered corner of your living room and blurring the image isn't cutting it. Via the Camera Settings app from Logitech, it's possible to manually control zoom and pan. It uses USB 2.0 but it's also compatible with USB 3.0. All you need to do is plug into a USB-A connector on your computer. There are also built-in enhanced integrations with BlueJeans, Vidyo, Zoom, LifeSize Cloud, and Broadsoft. It has certified compatibility for some of the most popular video services, like Skype for Business and Cisco. The Logitech C930e is aimed at business users. Instead, you basically get another three months of XSplit instead. However, the regular version of the C922 that you can purchase elsewhere includes a free tripod, which you won't get if you purchase from Amazon. ![]() That's because this version is exclusive to Amazon, and you get a six-month trial for XSplit instead of three. On Amazon, you'll notice that the product is called the C922x instead of just the C922. Of course, no built-in mic on a webcam is great so you should generally be using a standalone mic or even a headphone mic, such as the one within your AirPods Pro or AirPods Max. It's adequate for chatting to friends and family, but if you want to sound more professional then you really need to add on one of the best USB microphones for Mac to get the best from your calls. It has a range of up to three feet but the quality is still subpar. Where the C922 Pro HD Stream falters is with its built-in stereo microphone. The webcam also comes with three free months of XSplit, a popular live streaming and recording application. It's possible to download and use Logitech's Capture app for creating, recording, or simply customizing the settings on your webcam and stream. ![]() The C922 Pro HD Stream is mostly plug-and-play with your Mac, but you can use dedicated software for additional features. This might be a webcam designed for streaming, but it provides excellent clarity for all your other video calls and needs too. The 78-degree field of view offers a great perspective. If you bought the app recently and you no longer want it, you can also request a refund.The webcam also has autofocus and light correction, so you're always going to be the center of attention.If the app is made by Apple or came with your Mac, or if the App Store itself is not responding, contact Apple Support. If you found the app on the App Store, contact the app developer.Then check to see if the problem with the app is fixed. If you didn't get the app from the App Store, redownload the app on the app developer's website. Then check to see if the problem with the app is fixed.ĭelete the app. When you do this, you might lose data that was stored in the app. Or if you didn't get the app from the App Store, look for updates to the app on the app developer's website. If updates aren't available for the app, update the software on your Mac. To see if updates are available for the app, open the App Store, then click Updates. ![]() Restart your Mac. Then check to see if the problem with the app is fixed. If the app won't quit, force the app to quit. "If an app on your Mac does not work as expected, try this. This article has some steps that may help: If an app on your Mac stops responding, closes unexpectedly, or won’t open. We understand the Webcam Settings app is not working properly. Thank you for participating in the Apple Support Communities.
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